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CRM

In order to provide superiors products and services, we tailor made a distinctive Customer Relationship Management System for Kwong’s Art Jewellery’s customer to exclusively use. Through this system, we are able to deliver the Just In Time information to our customers as below:

1) ORDER ON STOCK PRODUCT

  • Able to choose all our on hand products by the advance product search engine from your preference in order to deliver to your hand promptly.
2) ORDER CUSTOM PRODUCT
  • You have the chance to search our latest model so that to make the order for production over the web.
3) ORDER CERT.DIAMOND ON STOCK
  • Choose our entire Diamond products that come with the certificate including G.I.A., I.G.I, and S.I.G by difference criteria as you like and able to deliver to you promptly.
4) ACCOUNT STATEMENT
  • Provide the real time payment status so that to manage your cash flow more easily.
5) SALE INVOICE LIST
  • Provide the previous Sales invoice history with photo to remind you the past Sales History
6) ORDER REPORT
  • Provide the past order history to know more about what you have been ordered in the past.
7) OUTSTANDING ORDER
  • To show you the outstanding order on hand and the status of these order including the order you just made a few minutes ago or the products ready to ship to your hand.
8) MODEL PURCHASE ANALYSIS
  • To save the time for the decision on what you need to re-order, we provide the product analysis to our customer to show what is the best selling items in the past, and the less order items you have made in the previous purchase history
9) ANALYSIS CHART